Care that feels like home, at every stage of life.
At Eden Support Services, we believe support should feel personal — like someone who truly knows you, showing up with a warm heart and open hands. From everyday Community Participation, SIL, Respite, MTA and SDA to trauma-informed residential care for children and young people in out-of-home care, we walk alongside every person and family we support, right across Queensland.
Rooted in care.
Growing independence.
Founded on the belief that everyone deserves dignity, safety, choice and genuine connection, Eden Support Services works alongside NDIS participants, Child Safety officers, families and carers across Queensland to build support that's shaped around real lives — grounded in safety, trauma-informed practice and therapeutic care, not the other way around.
Our multidisciplinary team of support workers, youth workers, care coordinators and residential care practitioners bring warmth, professionalism and cultural sensitivity to every interaction — guided by the NDIS Practice Standards and an unwavering commitment to the Child Safe Standards, dignity and human rights.
Support that meets you where you are
Flexible NDIS services delivered by trained, screened and genuinely caring staff.
In-Home Support
Everyday assistance delivered in the comfort of a participant's own home, helping them live safely, comfortably and with greater independence.
- Personal care & daily living assistance
- Domestic support and meal preparation
- Medication prompting and wellbeing checks
Respite Care
Short-term and emergency respite that gives participants a change of scenery, and gives families and carers valuable time to rest and recharge.
- Planned & emergency respite
- In-home and centre-based options
- Tailored activity and care plans
Community Participation
We help participants build confidence, friendships and independence through social, recreational, educational and civic activities they actually enjoy.
- Social & recreational outings
- Skill-building and life-skills groups
- Support to access education, work and volunteering
Supported Independent Living (SIL)
Tailored in-home support for participants in shared or individual living arrangements, building the skills and confidence to live as independently as possible.
- 24/7 or drop-in support models
- Daily living & personal care assistance
- Household and budgeting skill development
Transport Assistance
Safe, reliable transport to appointments, community activities, school, work and social events — keeping participants active and connected.
- Appointment & activity transport
- School and day-program transport
- Accessible, well-maintained vehicles
Group Based Activities
Fun, structured group programs that build social skills and friendships through shared activities in a supportive, inclusive setting.
- Social & recreational group outings
- Life-skills and interest-based groups
- Peer connection in a safe, inclusive environment
Support Coordination
We help participants understand and get the most from their NDIS plan, connecting them with the right mix of providers and supports.
- NDIS plan implementation & navigation
- Connecting participants with providers
- Ongoing plan monitoring and reviews
Cleaning
Practical household cleaning support that helps participants maintain a safe, healthy and comfortable home environment.
- Regular household cleaning
- Support with laundry and tidying
- Help maintaining a safe, healthy home
A safe, stable home for children and young people who need one most
Eden Support Services provides therapeutic residential care for children and young people in out-of-home care, including those with disability and complex support needs — delivered in a nurturing, structured, genuinely child-safe environment.
Residential Care Standards
Practice built on the National Principles for Child Safe Organisations.
Screened Staff
Blue Card & NDIS Worker Screening for every team member.
Trauma-Informed Care
Attachment-based, therapeutic practice in every placement.
24/7 Staffing
Round-the-clock qualified residential and youth workers.
Care built around the child, not the case file
Every child and young person referred into residential care arrives with their own history, strengths and support needs. Our model of care is trauma-informed, attachment-focused and therapeutic — recognising the impact of early trauma on development and behaviour, and helping each young person feel safe, valued and understood while we work alongside Child Safety, families, schools and allied health professionals on their development, wellbeing and sense of belonging.
Homes are staffed 24/7 by carefully screened, trained residential care and youth workers who provide consistent routines, positive behaviour support and genuine, relationship-based care. Every placement is guided by an individualised care plan and cultural support plan, incorporating therapeutic crisis intervention principles and, where applicable, NDIS supports coordinated alongside statutory case management.
What's included
- Safe, home-like placements for children and young people aged 0–17
- Individualised care plans co-designed with Child Safety, guardians and the young person
- Support to maintain education, health, cultural connection and family contact where safe
- Coordination with disability, allied health and NDIS supports for children with additional needs
- Culturally safe planning, including connection to family, community and Country for Aboriginal and Torres Strait Islander children
- Life-skills development preparing young people for independence and transitions from care
Getting started is simple
Reach Out
Contact us by phone, email or referral form.
Consultation
We discuss goals, needs and NDIS plan details.
Tailored Plan
We match the right team, setting and support.
Ongoing Support
Regular reviews keep outcomes on track.
Let's talk about the right support for you
Whether you're a participant, family member, support coordinator or referring caseworker — our team is here to help.
- 📍Address
13 Nebula Circuit, Flagstone QLD, Australia - 📞Phone
1300 314 279 - ✉️
- 🕐Availability
Mon–Fri 8:30am–5:00pm · On-call 24/7